SmartMedLife we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, when we may share it, and your rights regarding that information.

Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Credit/debit card details (processed securely by payment providers).

• Account Information: Login credentials, preferences, saved addresses.

• Usage Data: IP address, browser type, device info, pages visited, order history.

• Cookies & Tracking Data: Information about your browsing and shopping activities.

• Gift Recipient Data: If you purchase a gift, we collect recipient details only to complete the order (not used for marketing).

• Customer Communications: Survey responses, reviews, messages, or support requests.

You may browse the site without providing personal information, but certain features require registration.

 How We Use Your Information

We use the information we collect for purposes including:

• Processing orders, payments, and deliveries.

• Providing customer service and responding to your requests.

• Personalizing your shopping experience.

• Sending marketing emails or newsletters (only if you opted in).

• Running promotions, surveys, or contests.

• Protecting against fraud, unauthorized use, and illegal activity.

• Complying with applicable laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember items in your shopping cart.

• Save login sessions and preferences.

• Analyze site traffic and performance.

• Improve website functionality and services.

You may disable cookies in your browser settings, but some features of our site may not work properly.

How We Share Information

We do not sell or trade your personal data. We may share your information only in these cases:

• Service Providers: With trusted partners (e.g., hosting, payment processors, shipping companies, analytics tools) who help us operate our business.

• Legal Obligations: When required by law, court order, or to protect our rights, safety, or property.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

We may share anonymized, non-identifiable data for analytics or marketing.

Your Privacy Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

• Request access to the data we hold about you.

• Request correction or deletion of your personal data.

• Object to processing of your data for direct marketing.

• Request restriction of data processing or data portability.

• Opt out of the “sale” of personal information (CCPA – though we do not sell personal data).

To exercise your rights, contact us at privacy@smartmedlife.example. We may need to verify your identity before processing your request.

Data Security

We use industry-standard security measures (SSL encryption, secure servers, access controls) to protect your information. However, no method of transmission or storage online is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

International Data Transfers

Your information may be stored and processed on servers located outside your country. Where required, we ensure adequate protection through standard contractual clauses or other legal mechanisms.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.